Hey guys,

 

 

Is your game broken? Does the episode not load? Are you experiencing any other troubles in our game?

 

 

Here are a few steps that might help:

 

 

1) If it seems like the episode is not loading or has gotten stuck while loading, please wait a few minutes, especially if you are on an older PC  or Mac.

 

 

2) If the above doesn't help: Clear your cache and cookies with instructions from this link:

 

http://scholastic-kids.custhelp.com/app/answers/detail/a_id/7150

 

and try loading the episode again.

 

 

3) If none of these work, please make a thread with the title:

 

TECH SUPPORT: Name of your problem

 

In the post itself, please include

-What kinda computer you are using

-What browser you are using

-What the problem is

-Who your favorite mod is

 

 

Hope this helps guys! 

haha who your favorite mod is that's really funny Kevin P. {#LOL}

I have left the MBs. I miss all you guys!

Hey CheesePrincess, 

 

What episode is this?

 

_Kevin

Update: 

 

A fix just went out for episode 6 that should fix any problems that you guys were having with the stealth game.  

So far everything seems fine to me (Because I need more books to unlock the games, played ep 1 and 2) Hmm favourite Mod eh? Hmm very very hard, all are funny. It's hard and I'm just going to say, I like you all!

 


Tigerclaws217! AKA Tigress

Japanese Soul: Anime, drawing, music etc

"You can't have one thing without the other"     

"All it takes is one mistake"

"Why do humans persist in seeking power that could destroy the world?"-Milla, Tales of Xillia

Haha favorite mod thats funny Kevin.{#LOL}

"Wit beyond measure is man's greatest treasure." -Luna Lovegood

 

"Now, if you two don't mind, I'm going to bed before you come up with another clever idea to get us killed, OR WORSE......EXPELLED!-Hermione Granger

ptfl

the name: SRNreal name: you really think you can find my real name like that?!

TECH SUPPORT: Going in circles

 

In the post itself, please include

-PC

-Chorme

-Keep going in to Jerorme in episode 1

-Whoever fixs it

-SRN

 

the name: SRNreal name: you really think you can find my real name like that?!

This is my fourth post...hopefully it comes through!

P.S.--I think the mods are taking way to long to moderate posts.

What is a "cache" .

 

TECH SUPPORT: replaying

-Dell brand laptop

-Firefox

-I want to play some episodes over again.

-What is a mod?

I also have Google Chrome and Internet Explorer.

Lucian & fox

Oh yea, and when ever I finish the lock-picking game my computer thinks I just entered the fancy room with the box.{#Angry}

Lucian & fox

SRN: Did you try restarting the game? That is probably why.

I have left the MBs. I miss all you guys!

Why is there a question mark in the topic title?{#What the what?}

Lucian & fox

That doesn't make sence.

Lucian & fox

@ BLUEHAPPY226: I will try that

the name: SRNreal name: you really think you can find my real name like that?!

Bluehappy226: What do you mean?

the name: SRNreal name: you really think you can find my real name like that?!

Who can't access the Cahill Message Board?

"You're cray cray."

"Don't say that..."

"Don't say what?"

"Cray cray."

"Why?"

"Cuz only cray cray peeps say cray cray."

"But... you just said it!"

"Duh. I'm cray cray!"

 

Aleigha

 

 

I am telling a lie. True or false?

Yeah, I know, I'm hungry.{#Green Hystorian}

 

                            James Cahill

 

Proud Madrigal with a hint of Janus

 

ASK AND I SHALL RESPOND

 

 (No guarantee)

 

 Visit my threads for secret card codes and other spoilers

 

(Don't tell the Admins ;)) 

 


P6CJG9GWXP 

FIREYANGEL19: No one can not access any message board.

Lucian & fox

Example:

TECH SUPPORT: My game won't load.

I am using a mac

Google Chrome

It just won't load

My favorite mod is the first one who can fix my problem.

 

^^Just an example.

 

-{#Lightning}5

☮

>O

Psych-O

Tick tock

WORLDS)(COLLIDE

 A C-H-A-I-N Reaction of Compassion

 

Whatever floats your boat...Or sinks your Titanic.

You feed the MADNESS and it feeds on you


The prince fought valiantly.

 

He slayed the dragon.

 

The princess cried for days.

 

She loved that dragon.

 

-The stories fairytales don't tell

what are cache and cookies

 

what are "cache" and "cookies"

what is cache and cookies

Who your favorite mod is!What are you talking about?Where are you from?You appeared out of nowhere!I didn't see you on T39C or SA!Unless there is such thing as mod invisibility you are mysterious!

*

 E

   l

    l

     a

      *  

 

#nocancer

I'm Jasmine!Get your fingers off!No!

Smile if awesome!I'm ;) ing!I = awesome!

~The #10 year~

Tris+Tobias+awesome!!!

 

 

Hello. Im stuck in episode 5 where you have to enter the book code. I have done this several times but it still keeps telling me to enter it. My computer isnt that old and was recently fixed, so i dont think that is the problem. Plus, I didnt have this problem for episodes 1,2,3, and 7.

Crystal


Demigod

Iniatate

Hystorian

Tribute

Dragon Rider

Madrigal (Lucian double agent)

Select

Runner

Ravenpuff

Gallagher Girl

Music Lover

Paladin of Voltron

Member of Young Justice

Small jon z

Admin Jon Z

admin

VolleyBallBlue,

 

Did episode 5 ever start working for you?

 

Jon Z.

Hi

 

I can't find the time box challenge I know it used to be at the bottom of episode2 but I can't seem to find it, can you help?

 

~EMC

 

39 is sweet number. It's 13 times 3. It's also the sum of 5 prime numbers in a row — 3, 5, 7, 11, 13. And if you add the first 3 powers of 3, 3^1 plus 3^2 plus 3^3 you get 39.

~Dan


 

EMC

 

 

I have played episode 1 the kings diamond quite a few times, and have earned all the medals, but for some reason when I go to the vault the game will not give me the sewer sneak medal, even though it says  I have earned it during the game.   Please help me as this is driving me nuts.   orangeeagle77

Help! Mission 2 won't load after you talk to the Historian. Then the screen goes black! Another person also has this problem.

 

                            James Cahill

 

Proud Madrigal with a hint of Janus

 

ASK AND I SHALL RESPOND

 

 (No guarantee)

 

 Visit my threads for secret card codes and other spoilers

 

(Don't tell the Admins ;)) 

 


P6CJG9GWXP 

What your fave mod is, well I cant tell without hurting someones feelings, so well I don't know what to do LOL XD Also read my glitch ly rock report please, it ruined my game-play and I had to start over.

 TIGER

  

 

Featherfur

Winter the wolf

Marina The snowy

Starwing

 

{0.0}

(::::::)

-"-"---

 

 

 

 

The trick is to enjoy life.Don’tt wish away your days, waiting for better ones ahead.  -Marjorie PayHinckleyy

 

 

Thanks.

Hello there!!

Greencloak

Hystorian

Agent

Demi-god, well not really.

Student at Hogwarts Witchcraft and Wizardry!

Also a survivor! 

Also, in the I pad, some parts of the game send me back to the screen menu

cleverdragon76 aka ClassifiedDragon108 

 

I am Billy

 

 

 

Remember Emerald

 

 

 

Bring Infinity ring back

i unlocked the missions yet it still shows the add _ book   

i love the 39 clues and every thing else scholastic makes

it's good to be smart

TECH SUPPORT: My Infinity ring game is not working on Episode 2.

       

       I'm using a PC

       I'm using Google Chrome

       When I talk to the hystorian the first time when he is done talking it loads then stops and the screen goes black but i can hear people.

        My fav mod is you.

the same thing is happening to me

i love the 39 clues and every thing else scholastic makes

it's good to be smart

Still cannot play the special challenges in ep1 and ep2. Did as you suggested but still no go.

I have the same problem

did you get the mission 2 problem fixed. if so , how?

Episode 2 doesn't work. I use Opera on Windows 8. After I talk to the Hystorian it fades to black, then shows the loading thing for a few seconds, then fades to black and stays like that.

Episode 2 doesn't work. After I meet the hystorian it fades to black, then shows the loading thing, then fades to black again. 

Infinity Ring is a multiplatform, time travel, action adventure book series. The epic begins in A Mutiny in Time by James Dashner. Join the quest to save history, and use your Hystorian's Guide to play the online game on the website or with the mobile app.

More from Scholastic for fans of Infinity Ring: Join the hunt for the 39 Clues! Follow Amy and Dan Cahill in this interactive, action adventure book series, beginning with The Maze of Bones by Rick Riordan. Start your own worldwide Clue hunt by going on the website to play online games and complete secret missions.

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